Privacy Policy

Introduction

RooferNet ("RooferNet," "we," "our," or "us") operates an online directory that helps users discover and compare roofing businesses. This policy explains the information we may collect when you use RooferNet, why we use it, and the choices available to you.

RooferNet is a directory and advertising platform. Roofing contractors listed on the site are independent businesses and have their own privacy practices.

Information We Collect

Information you provide

• Your name, email address, phone number, and messages when you contact us.
• Account and authentication information when you create or use an account.
• Business details submitted when you add, claim, correct, or promote a contractor listing.
• Ratings, reviews, feedback, and other content you choose to submit.
• Transaction-related information when purchasing advertising or promotional services.

Information collected automatically

When you visit RooferNet, we and our service providers may automatically receive information such as your IP address, browser type, device information, referring page, pages visited, approximate location derived from your IP address, and interactions with the site.

Public business information

Contractor profiles may contain publicly available or business-supplied information, including business names, addresses, phone numbers, websites, service areas, operating hours, ratings, and reviews. Business listing information is intended to be displayed publicly.

How We Use Information

We may use information to:

• Operate, maintain, and improve the RooferNet directory.
• Provide search results and relevant contractor listings.
• Manage accounts, listing claims, corrections, and reviews.
• Respond to questions, support requests, and complaints.
• Process advertising and promotional-service purchases.
• Measure site performance and understand site usage.
• Detect spam, fraud, security incidents, and misuse.
• Comply with applicable laws and enforce our terms.

Cookies and Similar Tools

RooferNet and its service providers may use cookies, local storage, pixels, and similar technologies to keep the site working, remember preferences, measure traffic, and deliver or measure advertising.

You can remove or block cookies through your browser settings. Blocking certain cookies may affect how some parts of the site work.

Analytics and Performance

We use services including Google Analytics, Vercel Analytics, and Vercel Speed Insights to understand site traffic, performance, and general usage patterns. These providers may receive device, browser, IP address, page-view, and interaction information according to their own policies.

Advertising

RooferNet displays advertising through Google AdSense. Google and other advertising vendors may use cookies or similar technologies to serve, personalize, and measure advertisements based on visits to RooferNet and other websites. Whether personalized advertising is used may depend on your location, consent choices, browser settings, and Google settings.

You can review or change Google advertising preferences through Google's advertising settings.

Some contractor listings may be featured or promoted because the business purchased advertising. Sponsored placement does not mean that RooferNet guarantees or endorses that contractor.

Payments

Payments for advertising or promotional services may be handled by third-party payment providers such as PayPal or Paystack. Those providers process payment information under their own privacy policies. RooferNet does not receive or store your full payment-card number.

How Information May Be Shared

Information may be shared with:

• Hosting, database, authentication, analytics, advertising, email, security, and payment service providers.
• Contractors or businesses when you intentionally contact them or request a connection.
• Authorities or other parties when reasonably necessary to comply with law, protect rights, prevent harm, or investigate misuse.
• A successor organization as part of a merger, acquisition, financing, or transfer of business assets.

Reviews and information submitted for a public contractor listing may be displayed publicly.

Data Retention and Security

We retain information for as long as reasonably necessary to provide the site, maintain business and legal records, resolve disputes, prevent abuse, and comply with applicable obligations. Retention periods may vary depending on the type of information.

We use reasonable administrative and technical measures intended to protect information. No website, database, or transmission method can be guaranteed to be completely secure.

Your Choices and Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. You may also be able to object to or restrict certain processing and withdraw consent where processing is based on consent.

You can manage advertising cookies through your browser and advertising-provider settings. You can unsubscribe from promotional email using the unsubscribe option in the message, where provided.

To submit a privacy request, contact us using the address below. We may need to verify your identity before completing a request.

Children's Privacy

RooferNet is a general-audience business directory and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

External Websites

Contractor profiles and advertisements may link to third-party websites. RooferNet does not control the privacy or security practices of those websites. Review their policies before providing personal information.

Changes to This Policy

We may update this privacy policy as RooferNet changes. The revised policy will be posted on this page with an updated effective date.